Returns & Exchanges
At Twin Treats, we want you and your style partner to be completely satisfied with your fashion finds. If your items aren't a perfect match, we offer a seamless 30-day return policy for all unworn apparel with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn items in their original packaging, ensuring all designer tags and labels remain intact for a valid return.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing